A unique audience discussion on strategic planning for immigration law firms. Issues will depend on audience input and could include: Best Practices/Procedures/Quality Control; Managing Client Expectations and Response Times; Staffing for Hs and Other Peak Periods; Cash Flow; Managing Filing Fees: Payment By Firm or Client – Faculty Catherine L. Haight (dl), Conference Program Committee, Los Angeles, CA; Kenneth H. Stern, Denver, CO; Reid Trautz, Director, AILA Practice & Professionalism Center, Washington, D.C.